#olacabs has launched the prepaid wallet feature for users where the user can load money on to the wallet from their credit/debit card or through online banking and pay for their ride fares from the wallet. This option removes the hassle of paying in cash and users can also gift rides to other users through this feature. The wallet can be recharged for any amount between INR 100 to INR 5000.
With Diwali being round the corner, Ola has also started off with offers where any amount loaded on to the wallet will get an equal amount as cash back from Ola thus doubling the total credit on the wallet. This offer has been launched to encourage more users to adopt the wallet mode of payment. Ola has also said that it will continue with cash transactions as well.
To add security to its customers, Ola has also added a feature where the driver’s details along with a photograph are shown on the mobile app which ensures that a customer knows exactly who will be driving them around when they book on the Ola app. Along with this, the app enables customers to share their location with others while they are travelling in an Ola by forwarding an SMS with a unique link that will track the cab on a map in real-time as well as display details of the driver and the cab.
The app also has the new ETA check facility which provides the user a single view of ETAs across categories. It also allows customers to compare fares by category as well as ask for a ride time and fare estimate by category viz. Mini, Sedan or Prime.
Ola has also integrated an option for customers to directly book cabs to the airport which was missing in the previous versions of the app.
Earlier Uber had faced a lot of issues with RBI for the single step payment through credit cards. This method of payment was later restricted in India by RBI. Wallet mode of payment does seem like a viable substitute to this. Ola has taken to Wallet mode earlier as compared to other cab providers and will sure have the early adopter advantage on their side. There were news that Uber too is in talks with payment gateways and wallet services to start with a wallet service in India.