‘Ping An Good Doctor’, a healthcare ecosystem platform in China, has developed and operationalized close to 1,000 units in 8 provinces of its unstaffed ‘One-Minute Clinics’ which allow patients to connect with a remote in-house team of clinicians who provide medical consultancy and prescribe medicines.
The kiosks also offer an attached medicine dispenser which carry essential drugs from 100 categories and provide the option for patients to order drugs which are unavailable in stock from local pharmacies with delivery in under an hour. The drugs stored in the dispenser are cryogenically refrigerated so as to maintain their quality.
Apart from offering remote consultations with clinicians, the kiosks help patients get instant answers to common questions on over 2,000 common diseases and the company claims to adhere to international standards in terms of quality of information.
One of the core features of the kiosks is an ‘AI Doctor’, which the company claims to have developed with the assistance of over 200 AI experts and more than 300 million pieces of ‘consultation data’, which provides doctor-like consultation by collecting user symptoms and illness history and analyzing the data to provide a preliminary diagnostic suggestion. The information and the diagnosis is then passed on to a real doctor who evaluates it and offers a recommendation.
The units are now being utilized by corporates on factory campuses as well, with an installation at the Volkswagen factory in Jiading district of Shanghai being the most recent example.