We have been covering the online grocery trend in India and the latest to join the bandwagon is 30Rupees.com, an online store currently active in NCR region (Noida, Gurgaon and Delhi).
As far as the product range is concerned, the company offers a choice of over 10,000 SKUs and promises to deliver products within 4 hours in Gurgaon and 8 working hours’ free home or office delivery in Delhi/NOIDA (minimum order for Gurgaon being Rs. 500 and Delhi/Noida is Rs. 1000/).
If you are wondering what’s in the name? Well, 30rupees donates Rs. 30 to an NGO for every monthly order valued more than INR 3,000 that is processed and claims to be the first online grocery store to receive ISO 9001:2008 certification, which translates to stringent quality of service.
Customers can pay at the point of delivery by Cash, Meal Vouchers (Sodexo, Ticket) or, by Debit/Credit Cards using GPRS-enabled wireless EDC machines. and the company also offers a ‘no-questions-asked’ return policy.
A quick feedback to the team is to revisit the homepage, get rid of the gatekeeper screens and straightaway jump to the buying experience. Of course, the site needs quite a bit of design touch, but services like these are mostly utilitarian in nature and customers get hooked on to them by the quality and promptness of the service.
If you are in NCR, do give 30rupees a spin and share your comments/feedback.
From the online grocery market: