Over 50% people surveyed recently stored personal information including credit card numbers, ATM numbers, date of birth, Pan Number, ID number, passwords and account numbers on their mobile phone, according to a new study.
The study by Ponnurangam Kumaraguru and Niharika Sachdeva of Indraprastha Institute of Information Technology in Delhi also found that more than half of the respondents said they would access Wi-Fi from a cafe even if its not password protected.
Other key insights
- 15 % people used phone banking to check balance while 33 % said they wont because they don’t know who is no the other side. 12 % used phone banking to transfer money while 37 % said they wont because they don’t know who is on the other side.
- 34 % people lend their credit cards to others (sample= 6191). The credit cards were mostly given on loan to parents, friends, spouse or children.
- 39 % people feel that its handy and use it frequently for shopping, petrol pumps, grocery shops. While 20 % felt that its unavoidable and 22 % use it as a backup for emergency. (sample= 7023)
- Nearly half of the respondents felt that its easy for someone to impersonate you using a credit card. (n= 7066)
- Over half of the respondents removed cookies on their browser after using Internet often or sometimes. (n=7486)
- 80 % of the respondents used Gmail (n=7926)
- 38 % of the people do not exchange personal information on e-mail.
- 44 % do not store personal information on e-mail.
- Over 50 % people didn’t have any privacy concerns or thought that their privacy is maintained on e-mail.
- Over 60 % people felt that privacy on social networks was not a concern or that their data is secure because they specified their privacy settings. (N=6855)
- Over 60 % people believed that someone could steal their identity on social networks but said it has never happened to them.
- 21 % people said they were always connected to the internet while 37 % said they connect to the internet several times a day. (n=7692)
- Citizens have misinformed mental models of the privacy situation; e.g. some portion of the participants felt that there is a law which protects them where there is no privacy law in India.
- Most participants felt passwords to be the most protected Personally Identifiable Information (PII) and then, financial information (bank, credit card details).
- About 80% of the survey respondents were aware of identity theft issue through credit cards.
Full report: Privacy in India: Attitudes and Awareness V 2.0 (pdf).