Pilot AI Uses Algorithms to Extract Information from Sales Calls

  • Maxwell Lu, formerly a product engineer at Salesforce and head of revenue operations at a previous startup, was frustrated by the task of re-listening to sales calls and filling out entries in CRM software.
  • He created technology that could automate the process of extracting information from sales calls.
  • The technology uses algorithms to search for keywords and phrases in audio recordings.

Via

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