Practo has acquired Qikwell – a player in appointment scheduling at hospitals. This acquisition makes Practo a leading appointment booking platform with nearly 40 million appointments managed every year.
With this, Practo gets a fantastic product that delivers a great consumer experience in hospitals and clinics by providing smooth appointment booking, significantly reduced waiting time as well as contactless payment at the hospital. The key proprietary technologies and algorithms help synchronize patients, doctors and front office staff at the hospital to reduce the average wait time by over 3X resulting in a much better consumer experience as well as better optimization of the hospital operations. Practo will use this technology to improve the booking experience across the entire Practo platform.
Qikwell started in 2011, by Krishna Prasad Chitrapura and Raghavendra Prasad TS, today has 100+ employees and over the last 4 years has grown to become one of the leaders in hospital appointment scheduling with presence across 250 Hospitals in 19 cities. It powers the patient experience across some of the marquee hospitals including Manipal, Fortis, Cloudnine, Narayana Hrudalaya and many more. It also has over 6000+ top doctors across India including the top Pediatricians, Gynecologists, Neurologists and more. Qikwell will continue to be led by Krishna Prasad, Co-Founder & CEO, Qikwell and Raghavendra Prasad, Co-Founder & CPO, Qikwell.
“Qikwell is thrilled to join Practo in our quest to enable digital healthcare worldwide. We share the same passion, vision and commitment to customers in offering great products. We chose Practo over some other options because together we can offer superior, comprehensive and integrated solutions for all participants in the healthcare ecosystem across patients, doctors and healthcare providers. I look forward to working with Shashank and the Practo team in realising our shared vision of transforming healthcare globally.” – said Krishna Prasad, Co-Founder & CEO, Qikwell