Identify:
- What’s top of mind for you right now?
- What priorities are you thinking about this week?
- What’s the best use of our time today?
Understand:
- What does your ideal outcome look like?
- What’s hard for you in getting to that outcome?
- What do you really care about?
- What do you think is the best course of action?
- What’s the worst-case scenario you’re worried about?
Support:
- How can I help you?
- What can I do to make you more successful?
- What was the most useful part of our conversation today?