Respond Or React

For external urgency, try to be responsive and not reactive.

When there is urgency,

  • Pause your work
  • Acknowledge the task
  • Evaluate
  • Prioritize & decide on the course of action
  • Ask why the issue’s urgent – or whether it’s really urgent at all. If you do this politely and firmly, people will see that you’re focused on what’s important.

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