Results and relationships

The fundamental dynamic in teams is delivering results while building relationships. Every team faces the challenge of doing both.

In many cases, results and relationships are synergistic—each supporting the other and producing virtuous cycles (where results enhance relationships and relationships enhance results).

In some situations, however, results and relationships are antagonistic, with extremes in one undermining the other. An excessive focus on results can erode relationships; an excessive focus on relationships can erode results.

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