RoadRunnr : It Was A Planned Attack

We earlier covered how RoadRunnr delivery boys protested against the new compensation policy and damaged the company office.

Roadrunnr Boys Protesting Against The Company Policy
Roadrunnr Boys Protesting Against The Company Policy

We spoke with RoadRunnr cofounder, Mohit and here are some of the details he has shared.

For the context, Roadrunnr changed its compensation model from per hour based payment to number of deliveries based payment and here is what the company tells us:

  • The new payout is not Rs 35 per order as falsely communicated in the article.It is Rs 45 for non peak hour and Rs 55 for peak hour orders.
  • Additionally there are daily incentives like:
    INR Rs 100 for 3 orders per day.
    INR Rs 700 for 15 orders in a week

So if a driver does only 3 orders a day as stated in the article: he would make (55*3*30)+(100*30)+2800= Rs 10,750

Fact: 96% of drivers do above 6 orders a day. Making their payout close to Rs 20,000/ a month.

Fact #2: No impact in the operations

Our operations didn’t get affected at all yesterday. We have 850 people who login regularly and yesterday’s turnout was 830+. This obviously means that these guys are a limited set who don’t want to work and create a ruckus.

Fact #3: The mob didn’t belong to RoadRunnr

The CCTV footage clearly shows how violent some of these guys were and to our surprise they didn’t even belong to our fleet. Very clearly this is a planned attack.

Also, the company recently decided to skip the agency from which they were hiring these delivery boys and instead, is doing direct hires – which could have added to the flame.

For sure, the Indian ecosystem is maturing up and all this is part of *growing up* !

1 comment

  • These things wil auto-correct and the startup has nothing to fear. The mobs can destroy the furniture that costly hardly any money but can never do any damage to the Business model. Hiring directly and keeping security for the employees seems to be the right thing to do. Good job, CEO!

    Also, I would suggest some soft-incentive system for the Runnrs. Like badges for reaching milestones (First to 1000 deliveries, Most deliveries in a month etc. NOT the fastest delivery please. we need safer roads :))

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