In the “Civility in America 2016” survey, 95% of respondents said “incivility” is a major problem in the United States. Workplace incivility takes many forms: making calls or texting during meetings, yelling at employees, belittling or heckling subordinates, taking credit for someone else’s work or ideas, and undermining other people’s efforts. Often, people are uncivil when they’re tired or stressed.