Walmart wants to snoop on conversations between store associates and shoppers (7/7)

While in retail industry it is paramount to study and improvise on the interactions between store employee and shoppers in order to increase store productivity, Walmart intends to take the paradigm to a completely new level.

The company has been awarded a U.S. patent for a “listening to the front end” technology that could be potentially used to build a system of sensors to monitor various shopping activities inside of a store, including listening to interactions between store associates and shoppers.

In layman terms it could be called ‘involuntary audio surveillance’.