Seedfund has invested in Jeeves Consumer Services Pvt Ltd, a third party after sales services company for consumer electronics and appliances.
After serving the B2B market, Jeeves is launching “Jeeves Home Care”, an Annual Maintenance Contract for individual household to service and repair any and all, out of warranty electronic and appliances. A Jeeves Home Care member or household, will need to call only one service number, instead of multiple numbers, for servicing the entire range of products in a house – whatever may be the brand.
The pricing for all services will be standard (will be listed on the website for reference).
At present, the company focuses on B2B post sales service for consumer electronics and appliances and today supports about 26 large international electronics and appliances brands like Toshiba, Panasonic, TCL, Sanyo etc and large format retail chains like Future Group, Metro Cash and Carry, Aditya Birla Retail and Croma (Infiniti Retail) in India. It handles over 32,000 calls per month.
Interestingly, the name Jeeves is derived from the fictional character in PG Wodehouse novels. Jeeves is the Man Friday who always comes to his masters’ (Bertie Wooster) aide in a variety of situations!