Snapdeal Goes Multi-lingual; Will Support 11 Regional Languages By Jan 26

Digital India FYI

Snapdeal Goes Multi-lingual; Will Support 11 Regional Languages By Jan 26

Snapdeal today unveiled inclusion of a ‘multilingual interface’ that will enable users to overcome language barriers and shop online in their preferred regional language.CWQBlAKUsAANLlm

Starting today, Snapdeal’s user interface on the mobile will be available in Hindi and Telugu.

In time for India’s Republic Day on 26th January 2016, Snapdeal will be available in English and in 11 different regional languages – Hindi, Telugu, Gujarati, Tamil, Marathi, Bengali, Kannada, Malayalam, Oriya, Assamese and Punjabi.

With this, Snapdeal expects to reach to an additional 130 Million smartphone users in India, who use internet in regional languages.

“Snapdeal’s multilingual user interface has been developed on the basis of the feedback it received from both its buyers and sellers. A significant percentage of the user base opts for Hindi and other regional languages to speak to their customer care representatives. With this multilingual platform, these customers can now shop in their native language. The platform allows users to pick the language of their choice for browsing, for payments and for order tracking,” said the company in a statement

The multilingual platform is built on top of Snaplite–Snapdeal’s website for mobile browser, which is 85% lighter and consumes less bandwidth.

Read : How Snapdeal app was impacted after Aamir Khan controversy

Comment (1)

  1. Kousic

    It isn’t just an app in regional language…..They should provide customer service in Regional language…so for they provide only Hindi and English…Most of my neighbors who shopped with online shoppers like Snapdeal, Flipkart…They provide customer service mostly Hindi and in English only if requested…When neighbors when asked for Tamil they just replied so for only in Hindi not any other Indian language….They requested for usage of Tamil in Customer care…When I also bought some products from Flipkart; I also requested for Tamil customer care support….Till now they not providing in other Languages…….
    Only App in Indian Languages alone doesn’t help them…They should consider the same in Customer support too….

Leave your thought here