Good stuff on importance of right messaging when it comes to onboarding.
Onboarding isn’t measured in number of tasks completed, it’s measured in how you make people more successful. Just because a new signup has finished the progress bar on the product dashboard doesn’t mean they’re any further in getting the value they signed up for.
Sometime in the first 30 days, you’re going to have to stop telling people to start doing something and start showing them instead.
Read this insightful post at - https://blog.intercom.io/designing-onboarding-message-schedule/