This is in regards to a wilful fraud perpetrated upon me by the team at Paytm by closing my account without consent or information and by denying knowledge about my money and important transactions. They are using fraud documents and forgery to keep my money and account.
Last evening, I received a call from Paytm, where the employee told me that many such accounts are being closed without information or consent and when I asked him about where is all that money going, he said I can raise an escalation about it. Kindly note that even though, after raising the issue, I have got Paytm to admit that they have not disclosed where my money and I am forcing paytm to give back my money, Paytm as the employee said has no knowledge either where money is or when it will be returned to people.
This sounds like a huge case of fraud and embezzlement wherein without any information Paytm is closing accounts and keeping the money to self.
It is also important to note here that in all interactions with Paytm, the employees are not giving their names or designation at Paytm.
How did I come to know about this?
I had an important payment to make at a shop and instead of withdrawing cash I thought of paying it through Paytm. The account didn't work and no one at Paytm helped. They failed to recognize my details. Upon repeated escalations, they admitted they just erased my account on a whim.
I request you to kindly intervene.
I want my account reinstated to its previous standing.
It had long-standing coupons ensuring cashback every month till December. I had already used coupons until April.
It has very important transaction details. They are also forging documents to show I replied to thr employee Ganesh on 19th May whereas I didn't. The documents they show as reply to Ganesh are forged and fabricated.
And my money. I want my account back. It was so easy for PayTm to simply erase all data from their systems. I urge you to get it reinstated. I also request you to investigate how large this scam