Customer success has grown beyond its simple origins to being an entire domain in itself. There are now a large number of metrics associated with it, especially for SAAS businesses. In this webinar, Dave Blake, Founder/CEO at ClientSuccess, Katie Rogers, VP of Customer Success at SalesLoft and Eric...
Tag - customer success
Customer Success relates to helping customers ‘succeed’ with the product – thereby increasing their lifetime value to the company. It has grown in importance both as a position and a domain amongst SAAS companies. Natero is a be data-centric platform ,built specifically to meet...