Freshdesk Acquires Konotor, Mobile First Engagement Platform

Chennai based Konotor helps businesses engage with users in a proactive and contextual manner through features like rich two-way messaging, in-app support and marketing automation. The company’s list of customers includes Target, Zomato, Times Internet, Faasos, and BankBazaar.com, among others.

Freshdesk Acquires Frilp To Improve Customer Service

Freshdesk has acquired Frilp that lets users seek and receive expert help from friends through its app. Frilp team’s 19 members will now join Freshdesk in Chennai development center. Frilp, was founded by Shyam Anandaraman and Senthil Kanthaswamy in 2012 and had raised $500,000 from angel investors.