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iYogi

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iYogi Launches IoT Platform On Microsoft Azure [Free For Up To 1mn Devices]

iYogi has launched its IoT platform which is built upon Microsoft Azure to support the growth of IoT ecosystems.

Internet of Things

The company claims its Digital Service Cloud Open IoT Platform is the first enterprise grade IoT platform in India. Using a base of Microsoft Azure, the platform can be used to deploy, monitor and manage millions of connected products.

Further, customers can integrate devices with the growing IoT ecosystem and make use of its advanced analytics capabilities to project growth and make better business decisions.

Digital Service Cloud is based on the digital device management platform and uses various Azure modules including Azure Services Bus, Azure Event Hub, Azure DocumentDB and Azure Machine Learning as its foundation.

The end result is a fault-tolerant architecture that contains a proprietary Rules Engine, Reporting Engine, Event COnfiguration and a Universal UI that enables the creation of deep connections with the IoT ecosystem.

Health monitoring platform Cooey is one of the early adopters of iYogi’s IoT platform and used it to collect, analyze and provide insights about patient’s health.

SmartBuilding is yet another user of the platform. The system improves comfort, health and energy efficiency in commercial buildings via 24×7 monitoring and control of air conditioning systems.

iYogi has also launched a partner program to support the growth of the IoT ecosystem. Startups can utilize Digital Service Cloud Open IoT Platform for free for up to a million devices and will also receive additional support.

The company has tasked itself with creating a showcase of 100 IoT solutions over the next one year that have been built upon its platform.

Remote Tech Support Firm iYogi Secures $28 Mn Series E Funding from Axon Partners

iyogi remote customer supportOn-demand tech support firm #iyogi has raised $28 million in series E funding from Axon Partners, Madison India Captial and existing investors. Earlier, it was reported that mid-market private equity firm Madison Capital has picked up a minority stake in the Gurgaon based company.

With its series E investment, iYogi expects to double its revenue in the next 24 months. iYogi recently launched its services in Spain through a partnership with Telefonica and established a service delivery center in the country. This delivery center will also serve as a center of excellence supporting iYogi’s expansion in Latin America, the company said.

Uday Challu, co-founder and CEO, iYogi said

Spanish is the 2nd most popular language across the globe and key markets across the Latin American region are witnessing rapid growth in devices, which presents a tremendous growth opportunity. We plan to initially focus on the four geographies in this region.

iYogi raised $9.5 mn from SAP Ventures, Canaan Partners & Silicon Valley Bank in 2008.  In January 2010, iYogi raised $15 mn from DFJ India & existing investors. In December 2010, it raised an additional $30 mn (series D) from Sequoia and existing investors.

Tech Support Firm iYogi Sells Minority Stake to PE Firm Madison Capital

Mid-market private equity firm Madison Capital has picked up a minority stake in #iyogi Technical Services, a Gurgaon based tech support services company.

The deal was a mix of primary and secondary investments and exact amount of the deal wasn’t disclosed, VCCircle reported. Typically, Madison invests $5-20 mn in media, communications and business services companies.

The Sequoia backed company refused to confirm the deal. iYogi raised $9.5 mn from SAP Ventures, Canaan Partners & Silicon Valley Bank in 2008.  In January 2010, iYogi raised $15 mn from DFJ India & existing investors. In December 2010, it raised an additional $30 mn (series D) from Sequoia and existing investors.

Shortnews

Remote Tech Support Company iYogi Raises $30 million

Gurgaon based remote tech support company, #iyogi has raised $30 million (Series D) from Sequoia Capital and existing investors (i.e. Canaan Partners, SVB, SAP Partners and DFJ).iyogi remote customer support

iYogi provides comprehensive direct to consumers and small business remote tech support; and has more than 200,000 consumer and small business customers across four continents for its annual subscription alone. The fresh round of funding takes the total amount to $58 million and the funding will be used to for upgradation of its technology and scaling up the distribution channels (the company plans to expand in Europe and emerging markets).

iYogi currently has 4000+ technology experts provide tech support to more than 200,000 annual subscribers and claims satisfaction rating of 95%. The company plans an IPO in the coming six months.

iYogi, Consumer Tech Support Startup Raises $15mn

#iyogi (earlier raised $9.5mn from SAP Ventures, Canaan and SVB and $3.1mn in Series A from Canaan and SVB)  has raised $15mn from DFJ India (Draper Fisher Jurvetson joined continuing investors Canaan Partners; SAP Ventures, a division of SAP AG; and SVB India Capital Partners in the new financing).iyogi remote customer support

iYogi provides comprehensive direct to consumers and small business remote tech support; and has more than 100,000 consumer and small business customers across four continents for its annual subscription alone.

So far, the company has raised $27.6 million in three rounds and will use the investment raised to enhance services, expand its team of Global Tech Experts, and build on the significant growth it has achieved in the last 2 years.[details]

One of the companies that was a pioneer in remote support space, SupportSoft was recently acquired by Consona for $20million.

Related Startup: PCChimp

iYogi raises $9.5mn from SAP,Canaan and SVB

Remote support company, iYogi has raised $9.5mn from SAP Ventures (), Canaan Partners and SVB India [via].

Canaan and SVB earlier invested $3.1mn in Series A last year and this round of funding will be utilized for expansion into more regions (US/UK/Canada etc)

iYogi’s customer approval rate of 93% and resolution rate of 84% are amongst the highest published benchmarks in the computer support industry.

iYogi’s personalization engine captures the customer’s demographic information and his/her behavioral profile.

Canaan along with Helion recently invested $6mn in Unitedlex, a legal consulting and outsourcing firm.