Tata Communications has launched its mobile VoIP platform, a hosted, white label solution for mobile network operators (MNO) and other retail voice providers. The new platform will give MNOs the ability to offer customers converged communication service across voice, chat, video and file sharing, through their own branded mobile VOIP app and make it available on all the major smartphone and desktop platforms.
Users on the app will instantly see who’s available to chat, message, talk or video call. All address book contacts will be automatically visible, and popular social networking contacts can be easily synced. Enhanced features include instant video conferencing, follow-me, private numbers, voicemail, identity numbers and local numbers in geographies where permissible. A full suite of IP-PBX features also opens opportunities for retail service providers in the SMB/SME space.
The app will be directly integrated into the existing user management, billing and reporting platforms through a web API. Mobile operators will have control of the customer relationship, and can also extend the service by allowing customers to use mobile VOIP minutes for calls from laptops or tablets.
Tata Communications’ mobile VoIP platform is part of its Voice Business Apps suite.