Following the unfortunate Uber rape incident that happened in Delhi, the Indian Government had banned mobile based taxi services from operating in the country. As a solution to this, certain new regulations were drafted by the Transport department as a proposal to Lt Governor Najeeb Jung for approval.
Now, cab aggregator TaxiForSure has come up with some reforms to address the same issue. TaxiForSure has now installed GPS devices and panic buttons in the cabs operated by their partner operators.
The panic button will be located near the rear passenger seat in the cab. It is a bright button for customers to press in case of an emergency. As soon as a customer presses it, a signal to the company’s control room is sent to flag the emergency. The control room team will get into action and will contact the passenger as well as the driver to understand the situation. Based on the situation the call control room team will act promptly and take the appropriate action to manage the emergency.
Another additional feature ‘inform your friend’ has been added to the mobile app which is an enhanced version of the existing ‘Track a Taxi’ feature, which allows users to share cab details through WhatsApp, Facebook, SMS or Email with a single touch. Details that are shared include driver’s name, driver’s phone number, cab number and a link to track the cab live.
At present, the panic button has been installed in 200 cars in Bangalore and 100 cars in Delhi and other cities will follow it soon.