TCS has launched iON, an on-demand service that delivers the business solution to SMBs at an affordable cost. iON addresses the entire spectrum of an SMB’s technology needs, which range from business solutions like HR, finance, inventory, sophisticated domain-based ERP solutions to basic applications like email, document management and website services. iON is pre-configured with hardware, network and software bundled together and backed by business, technical and consulting services.
TCS is eyeing a billion dollar revenues (over 5 years) from iON service, which currently has 135 customers. iON runs on pay-per-use model (Perpetual beta model) and plans to cover all solutions needed to run daily operations of SMB.
iON has created an ecosystem of 85 cloud service partners across India and industry solutions are currently available for manufacturing, textiles education, retail, quick service restaurants, wellness and professional services.
Indian SMB Market
- SMEs in India contribute to more than 40% of the total Industrial Output (35% of it is exported).
- There are more than 3,80,000 SMEs with investments of just about 10,000 Crores while employing 22,00,000 people!
- Only 12% of the SMEs use Computers and 90% for Word Processing – The terms used today was “Typewriter”.
- SME’s spending on IT is only 30 percent of India’s total IT spending.
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Given TCS’ foray into cloud service, expect more IT companies to relook at the domestic market and build scalable services .
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