A manager has the ability to answer three simple questions:
- What needs to be changed?
- What does it need to be changed to?
- How do you cause the change?
Although the 5-step process above can work in any organization, the exact details and application must be tailored to the specific circumstances and challenges in your organization.
The constraints that you face may not always be physical. There could also be intangible constraints, such as attitudes and deeply-entrenched practices from long-standing policies and procedures
