The Second Step: Own The Problem

People in an organization who see a problem and take responsibility for fixing it are golden. People who reject accountability do nothing. If you have ever seen yourself as the victim of a terrible injustice, reflect on that experience.

 Ask yourself:

  • What did you know to be true and that you simply closed your eyes to?
  • If you were in the same circumstances again, what would you change?
  • What warnings were flashing?
  • What did the experience teach you that you could have used but did not?
  • Why were you responsible? What did you commit or omit?

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