Tips For Better Listening

  • Use your eyes – To better understand others, pay attention to body language clues, such as your conversation partner protectively crossing his or her arms.
  • Embrace a “beginner’s mind” – Remain open-minded, letting go of any assumptions of your own expertise.
  • Ask the right questions – People view others as strong listeners when they ask thoughtful questions. Good questions typically use the words “what” and “how.”

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