Tips for Interacting with Someone You Disagree With

  • Take the initiative and don’t wait for emotions to happen.
  • Focus on shared concerns to stimulate positive emotions.
  • The core concerns are appreciation, affiliation, autonomy, status, and role.
  • Appreciate others and yourself by understanding their point of view.
  • Build structural and personal connections to avoid feeling alone.
  • Recognize everyone’s desire for freedom and avoid impinging on their autonomy.
  • Acknowledge everyone’s areas of particular status.
  • Choose fulfilling roles and expand activities within them.
  • Using these core concerns will improve relationships at work and home.
  • Turn a negotiation from a stressful interaction into a side-by-side dialogue.

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