Train Passengers to Soon Order Food Through WhatsApp Chatbot

  • An AI-enabled chatbot will handle queries on e-catering and booking meals.
  • IRCTC will enable WhatsApp communication for e-catering services on other trains, based on customer feedback and suggestions.
  • E-catering services are also available through a specially developed website and an e-catering app ‘Food on Track’.


Sign Up for NextBigWhat Newsletter

Curated. Summarized. Important News. For free.

You May Also Like