Uber To Evaluate Driver Performance Instead Of Passengers; Will Use Driver’s Mobile To Monitor Quality

A new pilot project by Uber will now not only bring business to Uber drivers on mobile but also use their mobile data to check quality of drivers by- monitor their driving, speed and distractedness via their smartphones, using the devices’ geolocation information, accelerometers and gyrometers.

Chief Security Officer Joe Sullivan, has assured that if the information is correct, it could be used to inform the driver. And, if it is not then the driver ratings would not be affected.

“Gyrometers in phones can measure small movements, while GPS and accelerometers show how often a vehicle starts and stops, as well as its overall speed. If a rider complains that a driver accelerated too fast and broke too hard, we can review that trip using data,” added Sullivan.

Uber is rolling this out as pilot project only in Texas, which started in November 2015 and will be used only when a customer complaints about driver.

But, will Uber inform its drivers about how their mobile could be used to evaluate their performance or pummel into an another lawsuit?

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