Uber has finally managed to solve payment collection issue, wherein RBI questioned Uber’s payment collection mechanism in India.
Uber which uses 1-step payment process to maintain consistent user experience (in line with experience across the world) is circumventing RBI’s mandatory 2-step payment mechanism. Uber customers are automatically charged towards the end of their trip sans any authentication, while Indian cab operators have to follow the 2-step mechanism.
The company has now partnered with Paytm to offer wallet integration with your debit card, net banking or credit card. Once you link your debit card or bank account via a Paytm wallet to your Uber account, you’ll easily be able to top up your wallet using multiple payment options.
Important to note that the Paytm wallet option is currently available on Android and iOS only, i.e. no support for Windows Phone and Blackberry users. Paytm wallet boasts of 15 Million wallet users. Uber’s competitors in India – Ola/TaxiForSure and Meru have already launched their wallet service.
Uber is also in trouble in India over service tax related issues.