Uber is going through a shit phase right now. After what happened in US, the company is now having its bad time in India.
Uber driver,Shiv Kumar Yadav has been accused of raping a passenger. The important part of this incident is lack of screening on behalf of Uber.
The driver had earlier spent 7 months in jail in a 2011 rape case. Also, the driver did not have a driving licence issued by the Delhi Transport Authority, which is recommended for those engaged in driving cabs in the capital [via]
The Delhi government is mulling a possiblity to cancel Uber’s permit to operate in Delhi.
While this is incidental to Uber, other taxi operators too need to strengthen their security checks.
Uber’ T&C Are Un-Uberish
Uber’s terms and condition do not protect the customer. From the T&C page (which is hard to find):
UBER DOES NOT GUARANTEE THE SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. IT IS SOLELY YOUR RESPONSIBILITY TO DETERMINE IF A THIRD PARTY PROVIDER WILL MEET YOUR NEEDS AND EXPECTATIONS. UBER WILL NOT PARTICIPATE IN DISPUTES BETWEEN YOU AND A THIRD PARTY PROVIDER. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU MAY BE EXPOSED TO SITUATIONS INVOLVING THIRD PARTY PROVIDERS THAT ARE POTENTIALLY UNSAFE, OFFENSIVE, HARMFUL TO MINORS, OR OTHERWISE OBJECTIONABLE, AND THAT USE OF THIRD PARTY PROVIDERS ARRANGED OR SCHEDULED USING THE SERVICES IS AT YOUR OWN RISK AND JUDGMENT. UBER SHALL NOT HAVE ANY LIABILITY ARISING FROM OR IN ANY WAY RELATED TO YOUR TRANSACTIONS OR RELATIONSHIP WITH THIRD PARTY PROVIDERS.
The bigger question to be debated here is whether the well funded startups have any respect for the existing food chain, and their disruption is only on ‘cheap pricing’ than anything else?
Are we hustling too fast in the name of growth?