Uber launches uberACCESS and uberASSIST in India #Wheelchairs

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Uber has launched two new products – uberACCESS and uberASSIST in Bengaluru, supported by Mphasis, as a part of their Corporate Social Responsibility (CSR) initiative.

  • uberACCESS an Asia-first launch for Uber in Bangalore, is a forward-facing wheelchair accessible product. This option offers 50 retrofitted vehicles, with heightened roof and hydraulic wheelchair lift on-demand.
  • uberASSIST is an option for those who require additional assistance – such as senior citizens and people with accessibility needs, including those who may just feel more comfortable with extra assistance when getting from door-to-door. A fleet of 500 uberASSIST vehicles accommodate most foldable wheelchairs.

With an aim to address day-to-day transportation requirements of senior citizens and those with accessibility needs, riders can request uberASSIST rides starting today and will soon be able to book uberACCESS rides, the forward-facing wheelchair accessible product, on-demand. Trained and certified by Diversity and Equal Opportunity Centre (DEOC), all driver-partners are equipped with required skills to assist passengers with accessibility needs as well as those who need additional assistance during their ride.

To access uberASSIST/uberACCESS in Bengaluru:

  1. Open the Uber app
  2. Enter destination
  3. Slide to the right and select uberASSIST/uberACCESS
  4. Confirm pick-up location and request ride

@Uber team: This is from NextBigWhat team.

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