So a user wasn’t able to use Unacademy app because the Android version on his phone didn’t support the app.
Hey dear .I am unable to use @unacademy learning app .I am using samsung S4mini Android .I have faced so much problem in my study without this learning app so plz @Gauravmunjal @RomanSaini .Solve out my problems .Because i have to gave my exam in march 2k19. pic.twitter.com/lQAwGvjRiD
— اآفتاب پاشا'موگل Aftab pasha (@aftabuzzama25) January 23, 2019
» Guess what? Unacademy sent him a new phone.
I’m so grateful for your help. It was a challenging time but you made it easier.Thank you so much sir @gauravmunjal @unacademy @UpscUnacademy @RomanSaini @unacademyHQ.I am here to say,Just be a good person, and really respect others&u have proven tht. pic.twitter.com/JMGT8pdzQo
— اآفتاب پاشا'موگل Aftab pasha (@aftabuzzama25) January 30, 2019
Qn: Is this an example of a bad fragmentation of Android (and speaks of frustration which Unacademy team is going through and have given up on solving for such edge-OS-cases).
OR
A case of well-funded company taking shortcuts (to win the short-term PR love)?
PS: I love open perspectives and won’t really appreciate it if you are judging the intent of this post.
The intent is to understand..the intent.