Urban Company tweaks algorithms, lowers partner commissions after protests

Following partner protests outside its Udyog Vihar office last week, Gurugram-based on-demand household service provider Urban Company on Thursday announced changes in its algorithms, pricing and commission structure in a bid to improve partner earnings and placate its partners and gig workers.

The partners accused Urban Company of charging commissions as high as 30%, and assigning bookings at night which jeopardises the safety of women partners.

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