Bangalore based online furniture marketplace #urban ladder and Daakiyaa, a boutique marketing and logistics company have tied up to create opportunities for women in the ecommerce industry.
Women will now don the role of delivery leads, in the supply chain and logistics system of the company, who meet consumers for Urban Ladder and Daakiyaa. The delivery leads play liaison between the customer and the assembly and installation team at the customer’s home. They will support the teams who visit customers for furniture delivery to ensure the products are assembled and installed to the customer’s satisfaction and will also lead the ‘Trial Room’ experience.
Women employees hired by Daakiyaa come from hospitality background and are trained in soft skills. Further training will be provided to them by Urban Ladder’s in house trainers to excel in customer service and handling ecommerce logistics.
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