Use Outbound to Define the Buyer’s Journey

An outbound sales representative can use specific questions to determine who’s the decision-maker in a company and roughly figure out the process taking place before making the decision. Find out the following details about the buyer’s journey:

  • Where do the customers look for more information before deciding to buy your product/service?
  • What are the main things they wanted to know before making a decision (what questions did they ask)?