We have been hearing

We have been hearing a lot of advantages of PLG, but do you see any disadvantages of PLG?

Girish Mathrubootham: Yes, of course. Everything comes as a package.

PLG, when you say easy in, it is also easy out. You must understand that. For any of us, how easy it is to cancel a Zoom or Slack account or Trello or Asana account.

You have to understand that churn is a big problem in PLG because of a combination of  factors. 

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