Zomato, Swiggy See Brief Outage in India

Zomato and Swiggy reported a nationwide outage on Wednesday that appeared to have been caused by an Amazon Web Services snag that many online platforms rely on

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Both apps were back within half an hour but not before social media was flooded with complaints from users unable to place orders or browse menus and listings.

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In the case of Zomato, 85 per cent users reported issues with the app, 12 per cent with the website and 3 per cent reported log in issues, as per downdetector.com

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For Swiggy, however, 88 per cent users reported issues with the app, 11 per cent with the website and 1 per cent with regards to order tracking, as per downdetector.com.

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The two platforms - valued at around $10 billion each - dominate India's online food delivery market in a duopoly that only this week attracted the attention of India's antitrust watchdog.

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Competition Commission of India on Monday said it had ordered an investigation of the apps offered by both companies to verify if they were "neutral", news agency Reuters reported.

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The order came months after the National Restaurant Association of India asked the CCI to investigate the companies for breaching platform neutrality

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