WhatFix, launched at UnPluggd, is an innovative tool that enhances self-service capability of web-based products & applications helping companies to reduce support queries and improve user engagement. Whatfix is a cloud platform for creating interactive support FAQs, training material and tutorials which can be integrated with ease across all touch-points be it inside application, blogs, knowledge base etc.
Interactive guides using whatfix can be created with just few clicks and it auto publishes them in various formats like slide-shows, videos, articles & different forms of widgets, tremendously boosting documentation efficiency.
Whatfix has been incubated by GSF accelerator India [Read : Interview With Rajesh Sawhney].
DreamPlus Alliance is a joint venture between 11 startup accelerators from Asia. This includes GSF (India), DreamPlus (Korea), Chinaccelerator (Shanghai), China Innospace (China), Ideaspace (Indonesia) Open Network Lab (Japan), Mad Incubator (Malaysia), Indeaspace (Philippines), Fatfist Internet Group (Singapore), Pinehurst (Taiwan), M8VC (Thailand),Egg Accelerator (Vietnam). This alliance will help startups in Asia expand in the region through a collaborative network of alliance partners.