WhatsApp agrees to improve user messaging in the EU

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  • WhatsApp has committed to addressing complaints about how it imposes terms of service on users.
  • The European Commission has announced that the messaging platform has agreed to improve how it communicates to users and presents future ToS updates.
  • WhatsApp triggered complaints early in 2021.
  • WhatsApp will also take measures to ensure EU users are better informed about their data privacy rights.