More than 5 million businesses are actively using the WhatsApp Business app every month andthe company has announced that some of its most popular features will now be used on WhatsApp web and desktop. These features include:
- Quick Replies: These are frequent messages to answer common questions. Simply press the “/” on your keyboard to select a quick reply and send.
- Labels: Organize your contacts or chats with labels, so you can easily find them again.
- Chat List Filtering: Easily manage your chats with filters to sort by unread messages, groups or broadcast lists.
Using these features on a computer helps businesses save time and get back to their customers quickly. We’re excited to keep growing WhatsApp Business and introducing new features that make it easy for customers to find and engage with businesses that are important to them.