Why you should write email like a human, not a robot

Why you should write email like a human, not a robot

“Let’s leave the robots to do what they do best. It’s up to us as humans to make a human difference.” – Shirley Taylor

Shirley Taylor discusses the importance of humanizing our written communication in today’s fast-paced and technologically advanced world.

She emphasizes the need to move away from robotic, template-style writing to a more personal, engaging and efficient style.

Table of Contents

  1. The cost of ineffective email communication
  2. Adapting communication style to the modern era
  3. The power of active voice
  4. The impact of plain English
  5. Proving our humanity in a robotic world
  6. Embracing technology while maintaining human qualities
  7. The importance of being human in interactions
  8. The effectiveness of writing in plain English
  9. The role of humans in a technological world
  10. The need for personalization in communication
  11. The impact of clear language on customer relations
  12. The challenge to prove our humanity

The cost of ineffective email communication

Ineffective email communication, characterized by robotic language and long-winded sentences, can lead to a loss of trust, wasted resources, damaged reputations, and decreased productivity.

It’s crucial to make our writing warm, friendly, and efficient, mirroring the tone of in-person conversations.

🚀
Read Big Ideas from this + 100,000 of world's best books, videos and podcasts in BigIdeas app (for free!)

➡️ Download: Android, iOS

Be the smartest thinker in the room. Grow daily with #BigIdeas App!

Adapting communication style to the modern era

Just as in-person communication has evolved to be quicker and more energetic, our written communication should reflect the same dynamism.

Using outdated phrases and flowery language can create distance, while simple words and an active voice foster connection and understanding.

Get in