Zoho launches CRM Plus, a unified customer experience platform

Zoho’s CRM Plus platform unifies CX platform connects your sales, marketing, and customer support operations even more deeply, allowing information to flow from one department to another across the entire customer lifecycle.

To accomplish this, we’ve created a single platform for all of your customer-facing teams: the interface, admin panel, setup process, search bar, and user provisioning have all been unified across departments to give marketers, sales reps, and support personnel a holistic view of every customer.

This will help Zoho customers bring all their customer experience apps and processes together and importantly, have a dashboard view of the same.

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