Zoom amends terms to disallow AI training on user data without consent

  • Zoom revised its policy amid public outcry over the company’s sweeping control of customer data for AI training.
  • Zoom’s Chief Product Officer insists data is used only to improve AI tool performance and ensures third-party models aren’t trained with the data.
  • New updates make it clear that Zoom will not use customer content to train AI models without explicit consent.
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