3 must-have soft skills for the hybrid workplace
In the World Economic Forum’s 2020 Future of Jobs Report, the survey authors designate over a dozen key skills which they call the “top skills” employees need for future success in the workplace. Among these skills are a number of soft skills. These less outward-facing skills are important to success in the hybrid world.
Emotional intelligence
- Developing our EQ is important to understand how our actions and behaviours might affect others
- If we learn to understand our emotions better, we are at less risk of emotional hijacking and therefore, saying or acting in a counterproductive way
- To start building your EQ, pay attention to your self-awareness
Leadership and Social Influence
- You can’t learn leadership from a textbook or by gaining a certain title or number of years of experience
- Leadership and the ability to influence others are a result of understanding people
- If we take the time to develop this, it is much easier to influence other people, because we will be able to speak to their purposes and motivations
Taking initiative from the inside
- “Intrapreneurship” within companies will become a skill that is in demand
- Intrapreneurship is the system wherein the principles of entrepreneurship are practised within the boundaries of a firm
- An intrapreneur is a person who takes on the responsibility to innovate new ideas, products and processes or any new invention within the organization