A new chapter for NextBigWhat
NextBigWhat is becomingthe customer brain company.
Build for your customers. Not your assumptions.
NextBigWhat builds a living model of your customer behavior, organized into meaningful buyer segments and grounded in market intelligence and customer evidence.
Get the useful stuff.
Ideas, products and customer signals worth knowing about. Straight to your inbox.
Build for your customers. Not your assumptions.
Meet your Customer Brain
NextBigWhat builds a living model of your customer behavior, organized into meaningful buyer segments and grounded in market intelligence and customer evidence. Test your assumptions, explore product decisions, validate messaging, and shape your GTM and GEO strategy, all driven by your customer.
- 01Bring together customer evidence. Listen across reviews, forums, surveys, public data, calls and your own customer records.
- 02Organize meaningful buyer segments. See patterns in behavior, needs and language instead of treating every buyer the same.
- 03Ground decisions in market intelligence. Every claim links back to its source, so you can check it for yourself.
- 04Keep the model alive. Sync HubSpot, Intercom, Zendesk and more as your market changes.
- 05Turn evidence into action. Validate messaging, shape your GTM and GEO strategy, and ship with your eyes open.
After the Customer Brain
Keep learning from the market.
The work does not stop when you understand your customers. Stay close to the ideas, products and people shaping what buyers expect next.
Ideas worth testing
BigIdeas
Claims, products and people worth examining before they shape your next move.
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#BigIdeas
Products
News
Global conflicts threaten major food crisis, says EAM Jaishankar
EAM Jaishankar discusses how global conflicts, particularly in Ukraine and the Iran-Gulf region, are driving a major food crisis and devastating Global South economies.
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#BigIdeas
Products
News
How to create launch videos : you needs ‘continuous mini launches’ and not one big hit
Farza Majeed, founder of Hey Clicky, explains his approach to launch videos, emphasizing continuous "mini-launches" and audience engagement over high production costs.
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#BigIdeas
Products
News
NextBigWhat AMAs are back..first one is with Rajan Anandan
Fellas The AMAs are back. One of my core thesis is that the future of newsletters / podcasts, in an AI world, is going to be less about pure consumption and more about…
Put it to work
Products worth discovering
A spotlight for products worth discovering and sharing with the people who might actually use them.

AI Chatbot by Elfsight
The AI Chatbot widget you don't have to set up

JustReviews by Elfsight
One widget for every review you’ve already earned

Process Street
Turn recurring work into clear, automated workflows.
Building something useful? Put it in front of your next users.
Submit your product / Accelerate your GTM ↗Keep the signal close
The latest
Fresh ideas, products and news from the people building what comes next.
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#BigIdeas
Products
News
China’s AI sector faces valuation collapse amid export concerns
The Chinese tech stock market is experiencing a significant downturn as high valuations in the AI sector plummet. This decline is driven by growing fears over the demand for AI technologies and…
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#BigIdeas
Products
News
OpenAI’s GPT-6.1 Terra: Speedy AI at half the cost
OpenAI has launched GPT-6.1 Terra, a cost-effective AI model designed for faster performance in routine tasks.
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#BigIdeas
Products
News
Microsoft’s bold buyout plan targets 60,000 employees amid AI push
Microsoft is offering voluntary buyouts to a significant portion of its workforce as it reallocates resources towards AI investments.
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#BigIdeas
Products
News
Anthropic files for IPO
Anthropic has officially filed its IPO prospectus, signaling plans for a potential stock-market launch in November. The filing details the company's financials and growth strategy as it aims to capitalize on the…
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#BigIdeas
Products
News
Big tech Reaps AI rewards, others left behind
A new Apollo analysis highlights that only major tech firms are seeing significant benefits from AI, leaving most of corporate America without financial gains.
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#BigIdeas
Products
News
ChatGPT vs Google organic search: ChatGPT accounts for only 0.62% of traffic
ChatGPT drives less than 1% of Google’s traffic, highlighting the dominance of traditional search engines in online conversions.
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#BigIdeas
Products
News
Kazakhstan’s AI Ambitions take Flight with new Compute investments
Kazakhstan is advancing its AI infrastructure and ambitions, with significant investments and local initiatives aimed at fostering a vibrant AI ecosystem.
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#BigIdeas
Products
News
OpenAI seeks $30B bridge funding ahead of IPO
OpenAI is in advanced talks for a $30 billion funding round, aiming to bolster its valuation before going public.
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#BigIdeas
Products
News
Google cloud unveils agent Compute engine for AI agent hosting
Google Cloud's new Agent Compute Engine offers a secure infrastructure for hosting AI agents with advanced cybersecurity measures.
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#BigIdeas
Products
News
Zoom pivots to become an AI data powerhouse
Zoom is transforming from a video-centric company into a comprehensive AI data platform, focusing on harnessing conversational data.