Personal development

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Crucial Conversations: Tools for Talking When Stakes Are High – Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler
Personal development

Crucial Conversations: Tools for Talking When Stakes Are High – Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

“Crucial Conversations: Tools for Talking When Stakes Are High”  is a popular self-help book that provides guidance on how to have difficult conversations effectively, particularly in high-stakes situations where emotions are running high. Start with Heart Starting with heart means focusing on what you really want in the conversation, as
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