OpenAI Presence — A proven enterprise product for putting AI agents to work across customer and internal workflows.
OpenAI Presence is an enterprise AI agent platform that helps organizations deploy trusted voice and chat agents for various workflows.
- Supports real-time experiences across voice and chat for customer support and internal workflows.
- Utilizes policies, guardrails, and escalation rules to ensure agent accuracy and performance.
- Developed through collaboration with leading enterprises to continuously improve based on deployment insights.