Reports
Consumer behaviour reports · India

Why Indian buyers buy, switch and leave

Most market research tells you how big a category is and how fast it is growing. It cannot tell you why a buyer picked your brand, what made them leave, or what they will pay next time.

These reports answer those questions, one category at a time. Each is built from thousands of conversations in which buyers describe what they bought, why, and what made them switch, in their own words. Sales data shows what was bought. It cannot show why.

A typical market report
  • Market size and growth rate
  • Share by company
  • Forecast to 2030
These reports
  • Why buyers choose a brand
  • Why they switch, and to whom
  • What they will pay, and what they doubt
Six categories
Cover of the Whey protein in India report

Whey protein in India

Price is the single biggest trigger in this category, and trust in what is actually inside the tub is where most of the anger sits.

32%of buying decisions are set off by price, the largest single trigger in the category
Cover of the Cosmetics in India report

Cosmetics in India

Reactions and shade mismatch do more damage to brand choice in this category than price does.

64%of buyer opinions on skin or eye reactions are negative, and reactions sit behind 11% of buying decisions
Cover of the Premium sarees in India report

Premium sarees in India

Demand in this category is tied to the calendar, and the argument buyers keep having is about whether the price is justified.

30%of buying decisions are set off by an occasion coming up
Cover of the Casualwear in India report

Casualwear in India

What buyers in this category talk about is not style. It is whether the fabric holds up and whether the return goes through.

35%of buying decisions turn on returns and refunds, the most cited reason in the category

Every finding is a share of buying decisions with a stated reason, or of buyer opinions on a topic. Not purchase data and not a representative survey.