Truecaller takes on India’s telecom authority over spam rules

Truecaller is at odds with India's telecom regulator over anti-spam rules, claiming they hinder consumer protection from unwanted calls.
  • Truecaller CEO Rishit Jhunjhunwala publicly criticized India’s TRAI for restricting spam reporting on dedicated business number series.
  • The new anti-spam framework has led to a significant decline in user trust, with 81% of calls from the 1400 series ignored.
  • TRAI is seeking powers to regulate caller ID apps, which could impact how spam is reported and managed.

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