Every Conversation Counts – Riaz Meghji
A new age look at communication and relationships
Listening With Awareness
You aren’t really listening if you’re busy predicting what someone is going to say next.
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When people repeat phrases or words, they’re often revealing their primary focus, which is on obtaining valuable information.
When people express intense emotions, avoid the impulse to react emotionally too. Instead, ask neutral questions like what makes the issue so important to them.
Spark your curiosity instead of falling on the emotional roller coaster.
Elevate Your Small-Talk Skills
Build stronger social ties by cultivating curiosity about others. Research shows that people feel closer to conversation partners who express curiosity. They also view such individuals as more attractive. Curious people care about what’s happening around them and genuinely want to hear people’s stories. They have an open-minded approach to listening, which makes them appear more trustworthy.
People often conceal their true feelings from others when performing social roles. For example, when making a sales pitch, you might pretend to be confident when you’re actually feeling insecure. Yet a willingness to show others your authentic self is the bedrock of healthy relationships. You might assume that displaying vulnerability will cause others to view you as weak, but the reverse is true: Research shows that people like individuals who display vulnerability better than those who don’t.
Reflect On The Purpose Of Your Storytelling
Ask yourself why you want to tell a story. Are you hoping to entertain, enlighten, persuade, or give information to your listeners? Think about your audience’s concerns and priorities, and how your story could service those needs.
Be genuine – People can tell when you’re trying to manipulate them with contrived stories about your vulnerable moments.
Tips To Show Vulnerability
Share a secret or unexpected truth – Revealing something unexpected about yourself (provided you’re not oversharing with the wrong people) can intrigue your listeners.
Include vivid details – Improve your storytelling skills by sharing the details of what you could hear, see, taste, touch and smell.
Establish Your Credibility By Sharing Truth
Share a transformational truth – If you want people to celebrate your success with you, then share the struggles and moments of conflict you faced before reaching your goal.
Establish your credibility – People are attracted to credible people who display vulnerability, but they’re repelled by those they perceive as lacking in competence.
Use these strategies to minimize unproductive conflicts, navigate uncomfortable conversations and build empathy with others:
Practice – Spend a moment trying to take someone else’s perspective. Imagine how you’d feel if you were in another person’s situation.
Challenge yourself – Try to imagine how a person with views opposed to your own, such as someone with differing political beliefs, might feel about the situation or subject matter under discussion.
Recognize your biases – Everyone has unconscious biases, which can prevent people from empathizing with others.
Show Appreciation and Gratitude
If you want to strengthen your bonds with others, approach conversations with a spirit
of generosity and gratitude. Take time to show others you appreciate them by making them “feel famous.”
You see them and are grateful for their presence and contributions to the world.
A spirit of generous gratitude could completely transform the way you interact with the people in your life, if you let it.
Tips To Make Others Feel Better
- Take notes – Jot down notes about new people you meet. Refer to your notes before you see them next.
- Give people access to you – To build trust with others and make them feel valued, share something with them that you don’t share with everybody you meet.
- Praise them – Pay people specific compliments about things they’ve done. Note concrete ways their actions positively affected you or others.
- Celebrate milestones – Create unforgettable experiences for people to help them celebrate their milestone moments.
Focus on other people’s faces when they tell you their names. To further cement a name in your memory, ask a question about the name, such as how to spell it. Or make a connection between the name and something/someone else. You can also try using a person’s name in conversation.
Make a video of yourself reading something you’ve prepared, and watch it. Reflect on your performance, particularly on your effectiveness in conveying emotions. Make adjustments as necessary before attempting a live video call.
Become a Better Digital Communicator by Focusing on Your Intent.
- Use emojis when appropriate – Basic icons, such as thumbs-up symbols and smiley faces, help the recipient of a text-based message understand your desired tone.
- Describe your emotions in video and voice calls – Use words to convey specific emotions.
- Be energetic – People will find you more sincere if you communicate energetically than when you speak monotonously.
- Don’t stare at your self-view – When you’re having video calls, hide the window displaying your own face to avoid feeling self-conscious and distracting yourself.